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Cost - 2 (out of 4)
Service - 1 (out of 4)
Ambiance - 3 (out of 4)
Expectations - 1 (out of 4)

My family has had two very bad experiences at the Bistro this very week. First was Wednesday the 17th of Sept. We arrived at 5:15 for dinner and the place was locked up tight. Knocked on the window. No one around. So we left and went somewhere else. On Friday we came back to give them another try. We have been ordering pizza for 3 weeks. So I went in and ordered and then mentioned to the cook about Wednesday. All he had to say was I was here and that must have been disappointing. No I am sorry, no nothing. I returned 45 minutes later to find that he had not made my pizza. He claimed he didn't think I wanted it after i told him about Wednesday. Then the owner stepped in. When I explained what had happened on Wednesday to him, all he could say was his truck was parked there and someone was in. No i am sorry that the door was locked. No I am sorry that happened. No, Lets make it up to you. He got confrontational and I left extremely upset.He followed me out and said if I came ever came back he would call the police.WHAT GREAT CUSTOMER SERVICE THAT IS!

I do not recommend this establishment at all. The customer service is very poor, the nightly menu changes all the time depending on the cook, you never know what the "chef" will be in the mood to make for the night take out menu and the pizza sauce is unseasoned and too sweet.

2008-09-20
 
 





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